Handling Difficult Patients: A Nurse Manager's Guide
Here is a practical guide for nurse managers that will help them train staff to deal effectively with patient populations that typically put additional strain on healthcare organizations. Readers learn proven strategies and examine best practices that show how to prevent patients from becoming difficult and deal with those who do. The book provides verbal and nonverbal techniques for de-escalating...
Paperback: 184 pages
Publisher: HCPro, Inc.; 1 edition (February 4, 2004)
Product Dimensions: 8.8 x 2.5 x 11 inches
Format: PDF ePub TXT ebook
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- Handling Difficult Patients: A Nurse Manager's Guide pdf
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